IHerb Careers

iHerb Inc. is a leading online retailer of nutritional supplement and wellness products (vitamins, minerals, herbs, botanicals, bath and beauty, pet care, sports nutrition and children’s health). Via its e-Commerce website, iHerb.com delivers 35,000 products from over 1,500 brands direct to the customer in more than 180 countries. iHerb carries trusted brands customers love around the world.

iHerb’s growth has been recognized by Internet Retailer as a top 500 e-Commerce provider in North America and recently as a top 300 mobile commerce business in the world. In 2013 Google bestowed iHerb with its Google Trusted Store designation having shipped over 1,00,000 orders to customers in the US market with a 98% on-time shipping and a 99.9% issue free orders.

iHerb continues to differentiate itself by thinking above and beyond as an e-Commerce industry leader. From written quality assurances from top brands to employing eco-friendly initiatives including carbon neutral shipments from UPS, and utilizing shipping material that is developed from recycled newspaper purchased from charitable groups, iHerb leverages its commitment to the environment. While certification is not a requirement for distribution centers, iHerb secured its Good Manufacturing Practices certification for its largest distribution center by the internationally recognized public health and safety organization NSF International.

iHerb is committed to improving the health of its customers each and every day and differentiates the company with a very long history of charitable giving. iHerb focuses its charitable efforts by changing and making a difference in the lives of children. Specifically, iHerb charitable contributions have built schools, provided aid to orphanages and helped in famine and earthquake relief efforts.

In addition to competitive wages, iHerb provides employees with a comprehensive benefit package that includes insurance and retirement benefits.

Presently iHerb pays 75% of the health, dental & vision insurance benefit cost for both the individual and their immediate family. Employees become eligible for insurance benefits on the 1st of the month following their hire date. Insurance benefits and the amount of their coverage vary by location.

Insurance Benefits
iHerb employees enjoy insurance coverage that addresses key benefit areas:

·Health (we offer two HMO's and a POS)

·Dental (HMO & PPO)

·Vision

·Company paid Term Life Insurance policy ($50,000) with AD&D as a rider

·Voluntary Life (for employee, spouse and children)

· Accidental Death & Dismemberment (AD&D) rider on all Voluntary Life products

·Short and Long-Term Disability

·Flexible Spending Account (for covered dependent care and medical expenses)

·Colonial Supplemental Benefits

Retirement Benefits
iHerb offers two benefits to aid in supporting the retirement needs of its employees.

Safe Harbor 401(k): Employees are eligible to participate 1st of the month following their hire date. iHerb matches 100% of the first 4% of the employee’s contribution. All matching contributions are immediately 100% vested.

Profit Sharing Plan: All employees are eligible for profit sharing after 1-year of service with iHerb and vesting occurs over a 6-year period. The profit sharing plan contributions are made at the discretion of the company.