With over 16 years in the mortgage industry, JoAnna Otero prides herself on providing her clients with exceptional knowledge and customer service. Because of that customer service and expertise, JoAnna has been honored annually as Originator of the Year ,the Award of Excellence from the Chattanooga Mortgage Bankers Association and is a 2015 Peoples Home Equity Presidents Club honoree. Born and raised in Chattanooga, JoAnna is a proud mother and a dedicated professional that prides herself in her high level of customer service and the personal attention and care she takes with each client she comes in contact with .