North Idaho College Mica Peak Exchange Book Store

MICA PEAK – RETURN POLICIES

General Return Policy
STANDARD RETURN POLICY:
A valid receipt and/or packing slip are required for all refunds or exchanges. All items (except Course Materials and Hardware/Software) unopened and in original condition returned within 30 days of purchase may be exchanged or refunded to the original form of tender.

Hardware & Software:
- Unopened (unless defective) computer hardware and software may be refunded or exchanged within 14 days of purchase.
Course Materials (Textbooks):
- A full refund will be given for textbooks (excluding Final Sale items) returned prior to your campus specific refund deadline. (100% the first three weeks of class) Materials purchased after the campus specific deadline (but before the final week of class) must be returned within 2 business days of purchase. Materials purchased during the last week of classes or final exams are not returnable/refundable.
- Final Sale items include the following: Inkling Digital Textbooks, Study Guides, Test Prep Books, Bar Charts, Cliff Notes, Professional Reference Study Aids, clearance items and magazines. All these items are not returnable/refundable.
TWO EASY WAYS TO RETURN:

1. Return to original bookstore WITH receipt.
2. Return by mail WITH receipt. Note: we do not refund shipping and handling fees.
3. Without a receipt to scan, we cannot return your product.