At Waterbury Hospital, our guiding principle is, “Caring Makes a World of Difference.” Our services are based upon this philosophy. In fact, our Press Ganey patient satisfaction scores consistently give high marks to our care-giving staff in the areas of medical expertise and attention to patients. Our nurses’
scores are generally our very best results. Surveys tell us our patients are also pleased with our physicians, including the amount of time doctors spend with them, the way they address their concerns and the skill and friendliness of our medical staff.