This page is NOT monitored 24/7, so please report water emergencies and service disruptions to our Customer Service Center anytime at 800-685-8660.
We treat more than 50 million gallons of water each day and send it through 4,100 miles of pipes to reach more than 550,000 West Virginians 24 hours a day, 365 days a year - all this at about a penny per gallon.
We created this page to connect with our customers and provide information about company initiatives and emergency notifications. West Virginia American Water reserves the right to remove posts, comments, photos and videos that conflict with these purposes; that it considers profane, inappropriate or harassing; or improperly makes use of materials posted by the Company. In addition the Company reserves the right to block users who engage in these activities.