Alpha Bay, LLC

In today’s complex, omni-channel retail environment, retailers need to respond to their customers buying preferences wherever, whenever. To make this happen and control costs, business initiatives must be combined with smart technology support and real-time data visibility.
Alpha Bay’s vision for retailers of all sizes is to have stores where every associate, and even every customer, is empowered by leading-edge technology to process a customer transaction, perform a price lookup, or search a global retailer’s entire network of inventory, all in real time from a small handheld device such as an iPhone. Alpha Bay’s Adaptive Integrated Retail Systems—AIRS®—is a full-featured, retail suite that includes AIRS Mobile POS, Point-of-Service, Web Store, Pricing and Promotions, Catalog Order Management, Store Operations, Customer Management, Inventory Management, Business Intelligence, Reporting, and more. The AIRS suite is a powerful, customer-centric retail system that reduces costs, increases revenue, and creates loyal customers by dramatically improving the overall customer shopping experience.
With deep roots in enterprise system software innovation and networking technologies, Alpha Bay develops and deploys state-of-the-art AIRS database technologies to manage real-time, retail information and deliver unsurpassed levels of data reliability and security. AIRS delivers real-time data visibility and system scalability via SaaS and Cloud Computing that allows retailers of all sizes – including small and midsize companies – to reduce their annual IT costs by more than 50%, optimize performance, and gain the insight and agility needed to close the gap between strategy and execution.
To help our customers get the most out of their Alpha Bay investment, our professionals make our proven solutions even better through continuous innovation, faster implementation programs, expanded global services and support, and more flexible buying options.
The Alpha Bay approach enables retailers to leverage their technology investments, such as POS, without disrupting or abandoning what is already in place to create a lower total cost of ownership and to deliver the highest level of service and support. We believe these two parts of our mission reinforce each other to make our clients, as well as ourselves strong and enduring players in our respective markets.