Baltimore City Department of Social Services

Thank you for visiting the Baltimore City Department of Social Services’ Facebook page. This is an informational site only. Comments are to be of a general nature. Please do not post personal details on this site. Please do not post information about child or elder abuse and neglect cases to this site; call our hotline instead at 410-361-2235 . Before commenting on our site, please review our comment policy. Thank you!

If you have a specific question or complaint regarding public assistance benefit programs please contact us at 443-423-6400.

Posted comments and images do not necessarily represent the views of the Baltimore City Department of Social Services (BCDSS). External, non-DSS links on this site do not constitute official endorsement on behalf of the DSS. While we encourage fans to share thoughts and opinions on the DSS Facebook page, we expect that this will be done in a respectful manner. Our policy is to accept the majority of comments made to our profile.

However, a comment will be deleted if it contains:
- Hate speech
- Profanity, obscenity or vulgarity
- Nudity in profile pictures
- Defamation to a person or people
- Name calling or personal attacks
- Comments whose main purpose are to sell a product
- Comments that infringe on copyrights
- Spam comments, such as the same comment posted repeatedly on a profile
- Comments that contain sensitive medical information
- Links to non-government sites
- Other comments that the Department deems inappropriate

All links posted as comments on BCDSS posts will be reviewed and may be deleted.

Repeated violations of the BCDSS comment policy may cause the author to be blocked from the BCDSS Facebook page.

We understand that social media is a 24/7 medium; however, our monitoring capabilities are not. We may not see every inappropriate comment right away, and we are trusting in the maturity of our community to ignore personal attacks and negative speech and to respond politely.