Clearwater Aquarium

Due to rising costs and abuses to the program, we have to enforce the following policy:

Small Animals, Birds, & Reptiles
• Due to the nature of chameleons there will be NO guarantee on them.
• Live animals may be returned up to 3 days after the date of purchase for a full refund.
• Live animals may be returned up to 5 days after date of purchase for store credit equaling ½ the amount of the purchase of the animal.
• Live animals must be in the purchased condition. You must have the sales receipt or NO refunds/credits will be made.


Fish
• Due to the nature of marine fish there will be NO guarantee on them.
• All freshwater fish are guaranteed for 5 days after the date of purchase pending a water quality test of your tank.
• All livestock must be properly acclimated to your tank.
• All reasonable care must be taken to ensure the health of the livestock.
• Fish must be returned with a current water sample and your receipt.
• Warranty is void if fish has jumped, been eaten, or has died due to mechanical failure.
• Credit will be given for ½ the original purchase price.