F&A Federal Credit Union is a full service financial institution insured by the federal government. But we are not a bank. We are a not-for profit financial cooperative organized solely for the needs of our members. Since credit unions are owned and controlled by members, profits are returned directly to the membership in the form of higher dividend rates on savings and lower rates on loans—not returned to stockholders, like with for profit banks.
As a member/owner, you also have a voice in how we operate. Our Board of Directors is comprised solely of member-elected volunteers (your peers).
In short, we're here to serve our members. And since we're members as well, it's in our best interest to make sure we hold true to our commitment of value.