Hawaii Department of Commerce and Consumer Affairs

DCCA is made up of 12 divisions and offices. The major services of these divisions and offices are: 1) the registration of businesses, securities and franchises; 2) the chartering or licensing of financial institutions, escrow depositories , money transmitters, professionals, insurance agents and companies, security dealers, brokers and investment advisers; 3) the regulation of cable franchises; 4) the examination of financial institutions, insurance companies; security dealers and investment advisers for health and soundness; 5) the handling of complaints against those entities that DCCA regulates; 6) protecting and advancing the interests of consumers of regulated utility and transportation services; 7) providing consumer education through brochures, videos and live presentations.