Buy with confidence! Your order is 100% guaranteed. If you don't like a product, you can return it for any reason. If you order through avon.com, you can use my phone number (315-564-6485) or you can go directly through my website at www.youravon.com/mcalkins. Direct delivery orders will ship to you directly from Avon - that's the fastest way to go if you're out of my delivery area. If you ever have any questions, comments, complaints or concerns, do not hesitate to contact me! Thank you for choosing me as your Avon lady. :)