Lilac And Lilies Return & Exchange Policy
We pride ourselves on 100% customer satisfaction. If you are not completely satisfied with your purchase of any regular priced item, you may return the item in its original condition*, with all tags attached, within 14 days of the purchase date. An even exchange or store credit will be issued. NO REFUNDS. Receipt MUST be present. Store credit must be present and redeemed within 3 months of date issued.
FINAL SALE ITEMS INCLUDE:
-Sale Merchandise -Special Orders
-Gift Cards
-Beauty Products -Lingerie
These Items will not be returned or exchanged. NO EXCEPTIONS.
SWIMWEAR
Swimwear MUST be exchanged within 7 Days from purchase date. All tags and liners must be attached to be considered for return. Swimwear returns are at our discretion.
STORE CREDITS
Vouchers MUST be present at time of use and are valid for 3 months after issue date. We are not liable for lost or stolen store gift certificates /credit vouchers. Please treat as cash.
ALEX & ANI
Damaged Alex & Ani items may be exchanged up to 60 days after purchase date with original receipt. We are unable to return any Alex & Ani Product without a receipt from Lilac And Lilies.
*ORIGINAL CONDITION: All tags attached, unworn, unwashed/dry cleaned, unaltered. Swimwear MUST have original liners and tags attached.
L &L reserves the right to refuse refund or exchange of any merchandise