Love2Scrap Daycare

So you can get to know me!

Paula Hale
4470 NW 19th Terrace
Oakland Park, FL 33309
954 599-7033 cell

Objective:
I own and operate two at home businesses
My first priority is my babies and caring for them
My second priority is my call center business

Professional Background:

Love to Scrap At Home Daycare Center-present
Positive Interaction
Affordable Daycare
Colic Specialist
CPR & Defibrillator Certified
I have nanny cam (Xfinity)

*I will personalize your baby’s life with digital and
traditional scrapbooking, and watch your child!

Arise Virtual Solutions, Miramar FL- 2010-Present
Independent Contractor for the following:
.Handled all inbound calls for Staples, sales and customer service
.Handled all inbound calls for Disney Dining Reservations
.Handled all inbound calls for America Online tech support
.Handled all inbound calls for Sprint finance and customer care
.Handled all inbound calls for AT&T customer service
.Processed reservations for Las Vegas Resorts
.Trained and Certified for Carnival Cruise lines customer service

St. Paul Insurance Companies, Jericho New York 1983-1997
Human Resources Asst Rep/Front Desk Receptionist
.14 years of provided technical phone support to a digital switchboard with 22 incoming lines
.Provided technical support to 300 plus employees in digital phone training
.Handled all phone seminars and training with AT&T outside schooling
.Assistant to the Human Resources Manager
.Assistant to the Claims Manager
.Knowledge of 401K and medical benefits
.Created an in-house diversity group to help employees with changes
.Oversee all front desk responsibilities for claims and underwriting departments

Education:
Katharine Gibbs Business School, Huntington New York
Massapequa High School, Long Island New York
Nova University, Broward Florida
Broward College, Broward Florida

Computer Knowledge:
Proficient in Windows 7, Windows XP, Word, QuickBooks, Excel, Internet,
Visionary Medical Billing Systems, Live Persons, Virtual learning classrooms,
Work at home based websites, Citrix, work at home based software, Mac
Vista, all Windows updates, LinkedIn

Hobbies:
Selling Tupperware, Scrapbooking, Card Making
Gardening, Training at dog parks, garage sales