Modern Edge Hair Salon

Our full service Salon in the heart of Gretna, Nebraska, offers you professional haircuts and coloring, including highlights, lowlights, color correction and specialty color processes including Ombré and Balayage highlights.

Your appointments are very important to us at Modern Edge Hair Salon, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for cancellations.

THREE STRIKE STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 2 days and 24 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply.


- After 2 scheduled appointments, with less than 24 hour notice of cancellation - will result in a charge equal to 50% of the last reserved service amount. Payment must be received in order to schedule another appointment.


- After 2 scheduled appointments resulting in no show - “NO SHOWS” will be charged 100% of the last reserved service amount. Payment must be received in order to schedule another appointment.

- Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount. Payment must be received in order to schedule another appointment.


The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our scheduled filled, thus better serving everyone. Modern Edge Hair Salon’s policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria.

CONFIRMATION EMAIL/TEXT

As a courtesy, we will text and or email to confirm your service appointments two business days and two hours prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.

LATE/TARDY POLICY

We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, we know! However, your tardiness can affect the remainder of our day by delaying us for clients who come in on time. For this reason, we have set a few general ground rules for such situations. Clients will generally be allowed a 10 minute grace period. After that time, we will call to check in on you. If you are able to make it in time for your entire service to be completed, great! If not, you may have to forgo parts of the service in order to keep it in the time allotted for you. Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in without upsetting the flow of our day!

Again, please remember that your appointments are reserved for you & only you. These policies allow us the opportunity to alert our standby clients of any openings, therefore allowing us to provide the best service possible. We very much appreciate your business and compliance with our policies. See you soon!