You can plan your trip with Trip Planner+, or call 511 for automated travel information 24/7; agents are available from 6 AM to 10 PM daily. Hearing impaired customers: use your preferred relay service provider or the free 711 service relay to reach 511. If you cannot be connected for any reason, you can ask the representative to connect you to 511 via the following phone number: 877-690-5116. Customers with limited English proficiency can dial 511 and say "Subways" & "Buses" then "Translator."