Mykro-PC-Repair was founded on the belief that Computer, Tablet and Smartphone repair should be kept at a reasonable price. We have no overhead to mark up prices. All parts are on need to order basis. We have some gently used parts for certain devices. At time of diagnosis of problems any parts needed will be obtained either locally or by ordering from Amazon.com. The customer is responsible for purchasing parts needed for repair, That way their is a warranty on parts from the store of origin. Mykro-PC-Repair will warranty labor for repairs done. Warranty is covered upon instances of defective parts for labor only. The store of purchase will cover warranty of defective parts. I will personally handle any R.M.A. issues with parts ordered. We charge a bench fee of $25.00 for diagnosis. The bench fee will be applied to labor on any repair we handle. If the item for repair is not left with us to fix the bench fee is kept for diagnosis of item. It is non refundable.