The Buffalo Branch NAACP since its inception, primarily serves the African American community within the Buffalo area.
With the enactment of the Civil Rights legislations, social, government and private agencies have come into being, such as the NYS Human Rights Commission and Equal Opportunity Commission (EOC). These groups and agencies have the legal authority to act for aggrieved persons. So while the NAACP continues to receive these complaints the local branch refers those cases they cannot, or have no authority to handle, to the proper designated agencies.