PASCO (Personal Assistance Services of Colorado)

About • PASCO (Personal Assistance Services of Colorado) is a locally owned and operated agency, operating since 1992 • Medicare & Medicaid Certified • Licensed for both skilled (Class A) and unskilled (Class B) services in Colorado • Original focus on adults with disabilities • Expanded into children with disabilities in early 2000s • Last few years have been working more with more seniors • Recently became a PASA (Program Approved Service Agency) working with people experiencing intellectual/Developmental Disabilities. Services • CNA Care (scheduled & non-scheduled*) • Personal Care • IHSS-Health Maintenance Attendant • Skilled Nursing • 24/7/365 On-Call Nursing Team • 19/7/365 CNA Back-up Services (5am-Midnight) • Wide Array of Therapy Services (Through partners) • Durable Medical Equipment (Through partners) • Hospice Respite Care • Transitions Two options consumers can use to receive Certified Nurse Aide (CNA) services • Working closely with PASCO’s experienced staffers we will find a good fit to ensure: • Continuity of care • Compatibility • CNA who is carefully screened and competency tested Or PASCO will pay for a family member, friend or neighbor (and a back-up) to take the CNA class, and they will become a PASCO employee working with their consumer exclusively). Quality Assurance To meet the unique challenges of delivering quality care in the home we have a full cycle quality assurance program: Initial assessment of client/consumers by a Registered Nurse Assess client/consumers health Assess home Identify any needs for client/consumers/employee safety (DME, Home Modification) Telephony real time care documentation system Sophisticated scheduling software allowing real time review and monitoring of any missed/cancelled visits CNA Supervisor drop-in visits QA Team – CNA Supervisory Visits Nursing supervisory visits of CNA care (as required by regulation) QA Team - Documentation Comprehensive annual employee/client/consumers surveys Quality Management Improvement Plan