Penny Automotive

In 2004, Penny Automotive was established in Three Rivers to meet the growing needs of their clients in Southwest Michigan. The Three Rivers location has seven bays with five auto technicians providing complete automotive repair. The Three Rivers team includes Ryan as the shop manager and Brad who services the clients in the front office. With the two locations, Woodward's Garage and Penny Automotive have become the largest independent auto repair facilities in Southwest Michigan.

Courtesy Drivers – Transportation to & from work or home
Vehicle Inspections
Front End Alignments
Brakes
Exhaust
Engine Repair & Replacement
Tune – Ups
Oil Changes
Heating & Air Conditioning (Climate Control)
Electrical Systems
Suspension
Tire Service (Rotate, Balance, Repair, Replacement)
Fuel Injection Systems
Fuel Systems
Extended Warranty Work
Insurance Claims
Transmissions
Vehicle Parts
Goodwill & FIA Inspections & Repairs
Corporate Vehicle Repair Accounts

CODE of ETHICS

All of our establishments subscribe to these business practices:

To perform high-quality repair at a fair price.
To give the customer a price estimate for work to be performed.
To use only proven high-quality merchandise.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each individual customer.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To follow state regulations.
To notify the customer if appointments or completion promises cannot be kept.
To exercise reasonable care for the customer's property while in our possession.
To maintain a system for fair settlement of customer's concerns.