To keep our prices low we strive to keep overhead costs low by working out of a warehouse and not keeping regular "store hours". How we work is making appointments for a couple reasons, to keep operating hours down and to try and give the best individualized attention to everyone we meet because what you sleep on is a very important investment and we strive to make you happy with your decision. Even though the appointments are mostly made the day before sometimes throughout the day there are empty slots or something falls through so always feel free to call and see if you can do a drop in.