SVL, Inc.

SVL, Inc. customers benefit from our unique and highly-structured internal support program. Our sales group is backed up by a team of support personnel that utilizes a computerized program of compiling and dispersing data, expediting orders and communicating to sales engineers, manufacturers and customers alike. This well organized communication system maximizes efficiency in handling massive flows of information and minimizes the reaction time to customer orders and inquiries.

Our complete in-house computer capability also accurately stores data for parts inventory, load and equipment selection programs, saving the customer time and money.

SVL,Inc.’s highly experienced aftermarket parts staff has over 100 years of experience in finding the common or hard to find parts. We can get replacement parts for our current equipment line and also obsolete equipment. Contact our parts department for any questions regarding parts at 651-481-8000. Most orders placed by 3:00 pm will ship same day on in stock parts.

SVL's highly experienced field service staff is the final key component in our customer support program. Check, test, start, first-year warranty work and 24-hour emergency service are always carried out expertly, efficiently and on-schedule.

Each field representative mans a fully-equipped service vehicle and is headquartered out of one of our field service shops to provide the quickest, most reliable service available. And, our far-reaching service capabilities are further enhanced by the use of an electronic fan balancer, clean room particle counter and octave band analyzer, making SVL,Inc. the only air conditioning service organization in the area to offer these highly technical services.

More than merely startup and repair personnel, our field service professionals are highly qualified to instruct and consult customers on equipment use and maintenance. And, they also provide feedback to manufacturers on suggestions for product improvement.