Zatta Real Estate Group, LLC

Mission Statements:

To provide the highest level of professional service, and to achieve the highest rates of client
retention and customer satisfaction, in the real estate industry. Stated more simply, to be the
best and to never settle for less.

Core Values:

Demonstrate uncompromising integrity in all things at all times. No exceptions, ever. Our
collective organizational reputation is our single most valuable asset. Our clients’ interests persede our interests.

Practice the “Golden Rule” with respect to everyone at all times: our clients, other agents, other agents’ clients and the general public.
Always treat everyone the way you would want to be treated. Make your enemy your friend.

Under‐promise and over‐deliver. Not some of the time. ALL of the time.

Never be satisfied with mediocrity. Never stop improving, learning and growing. Know your
weaknesses and work hard to overcome them.

Demonstrate professionalism in all things at all times. Lead by example and strive to elevate
those around you with your complete commitment to excellence.

Focus on the client and the dollars will come; focus on the dollars and the client will not return.

Attitude is everything. Positive thinking produces positive results.

The long view is the ONLY view. Always base decisions on the long‐term implications.

YOU are the ultimate determinant of your level of success in this industry.